Step 3: Identify Overarching Organizations/Agencies and the Key Contacts That Can Help You

Many organizations and agencies in communities across the country have extensive knowledge about the needs of various at-risk populations. An overarching organization is the lead organization that might partner with or provide funding to many direct service providers. Overarching organizations that fund or partner with smaller, direct service providers are often the best place to start engaging your community. In many areas, this would be an organization such as the United Way.

Review the category checklist (165KB/3 pages) in the eToolbox section for more examples of overarching organizations/agencies and key contacts that may be available to help you.

These organizations provide a direct link to CBOs and FBOs that serve many different populations. These direct service providers and agencies have the know-how and “big picture” understanding that can be a valuable resource in planning for preparedness, response, and recovery activities. In Phase 2 of this process, you will work with your overarching organizations to identify these direct service providers and trusted leaders. Public libraries can also serve as excellent resources with information about community service providers, particularly in very small communities that do not have a community foundation or local United Way.

As you identify these organizations, determine the most appropriate representatives with whom you can work and the best approach (personal appointment, phone, mail, e-mail, etc.) to reach them. You might be working with the leader of the organization, the person who oversees community affairs, or a student intern. Whatever the level of authority, this person can become a valued resource.