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Message Development Worksheet (WKSHEET_message_develop.pdf) Use this worksheet to design the content and draft the text for your messages. |
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Media List Planning Worksheet (WKSHEET_media_list_planning.pdf) A worksheet for planning emergency risk communication with the community media. |
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Choosing
the Spokesperson(s) Worksheet (WKSHEET_choosing_spokesperson.pdf) A checklist and worksheet to aid in the decision of determining who has the qualifications to be a crisis communications spokesperson. |
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Message
Mapping Covello_message_mapping.pdf An article by Dr. Vincent T. Covello on how to develop effective messages using a message map. The article provides guidelines for using message maps and a list of steps for developing a message map. |
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Stakeholder Reaction Assessment Worksheet (WKSHEET_stakeholder_reaction.pdf) A form for describing stakeholder groups and their likely key reactions to an emergency. |
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Assignment Sheet: Public Health Education/Partner (CKOFF_assign_publichealth_partner.pdf) Role and immediate tasks for the person(s) performing the duties and tasks for the public health communication/partners team. |
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Crisis
Communication Spokesperson Checklist (CKCRIT_spokesperson.pdf) Use this checklist during the Pre-Event phase for planning and preparing messages and practicing risk communication skills needed for effective message delivery. You may also use it to evaluate your message content. |
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Effective Message Checklist (CKCRIT_messagedevelopment.pdf) |
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Assignment Sheet: Content and Clearance Team (CKOFF_assign_content.pdf) Role and immediate tasks for the person(s) performing the duties and tasks for the communication monitoring and research function. |
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Emergency
Public Information Pocket Guide EPIPocketGuide.pdf The Emergency Management Laboratory's "Emergency Public Information Pocket Guide" outlines the principles and approaches for communicating during an emergency. The guide is designed for field use and provides a ready reference for message developers and spokespersons who must communicate with the public and the media. |