Tools for Pre-Event *
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Anticipated
questions and answers worksheet (WKSHEET_anticipatedQandA.pdf) A worksheet for developing responses to anticipated questions from the public and the media. |
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Choosing
The Spokesperson(s) Worksheet (WKSHEET_choosing_spokesperson.pdf) A checklist and worksheet to aid in the decision of determining who has the qualifications to be a crisis communications spokesperson. |
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Community
Interaction Planning Tool (WKSHEET_comm_interaction_planning.pdf)
A worksheet to assist in defining useful information about local community
groups. |
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Crisis
Communication Spokesperson Checklist (CKCRIT_spokesperson.pdf) Use this checklist during the Pre-Event phase for planning and preparing messages, and, practicing risk communication skills needed for effective message delivery. You may also use it to evaluate your message content. |
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Emergency
Plan Review Dates and Exercise Records (FORM_reviews_records.pdf)
A form for documenting scheduled review of your Emergency Risk Communication
Plan and training exercises for staff who must carry out the plan. |
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Emergency
Risk Communication Evaluation Planning Worksheet (WKSHEET_evaluation_planning.pdf)
A worksheet for planning the evaluation of an emergency risk communication
effort against its objectives. |
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Emergency
Risk Communication Objectives Worksheet (WKSHEET_CommObj_develop.pdf)
A worksheet to aid in the development of objectives for a specific emergency
risk communication effort. |
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Emergency
Risk Communication Staff Planning Worksheet (WKSHEET_staff_planning.pdf)
A worksheet for identifying potential staff members and their training
needs related to an emergency risk communication plan. |
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Emergency
Risk Communication Strategies Planning Worksheet (WKSHEET_Strategies_Planning.pdf)
A worksheet for planning emergency risk communication strategies and the
key players and techniques needed to implement those strategies. For an
example see WKSHEET_Strategies_Planning_sample.pdf. |
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Equipment
and supplies list (CKBOX_equipment_supplies.pdf)
A checklist for identifying equipment and supplies needed to operate an
emergency communications center. |
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ERC
Needs Assessment Checklist (CKCRIT_needs_assessment.pdf)
A comprehensive checklist to help assess your organization's preparedness
for responding to the communication needs during an emergency. |
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Event Response Matrix and Assessment Worksheet (WKSHEET_response_matrix_instructions_PE.pdf) Event Assessment Wizard (interactive version of the matrix and worksheet.) The Event Response Matrix and Event Assessment Worksheet are tools to guide decisions about the communication response (e.g., hours of operation for a communications center, level of support) according to the event's crisis level and intensity score. When used for Pre-Event planning, it facilitates decision-making about the resources and materials needed for an actual event. |
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Media
List Planning Worksheet (WKSHEET_media_list_planning.pdf)
A worksheet for planning emergency risk communication with the community
media. |
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Notification/Coordination Roster (TEMPL_notification_roster.pdf) is a list of potential agencies and groups to be notified of the event. |
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Other
Resources List (CKBOX_other_resources.pdf)
A checklist for other resources that may be needed for emergency risk communication. |
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Public Information Emergency Response Call Tracking (FORM_call_description.pdf)
A form for tracking information about calls from the public during an emergency
that can be compiled later for trending. |
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Site
History Worksheet (WKSHEET_site_history.pdf)
A worksheet for recording information about a particular site (e.g.,
purpose,
key facts, community description) that would be useful to access
during an event. |
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Stakeholder Reaction Assessment Worksheet (WKSHEET_stakeholder_reaction.pdf) A form for describing stakeholder groups and their likely key reactions to an emergency. |
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SWOT Worksheet (WKSHEET_SWOT.pdf) A worksheet for doing a SWOT analysis (strengths, weaknesses, opportunities, threats). |
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* | NOTE: The tools contained in this program are available in native format (.doc and .rtf) in the folder \Sample Documents located on the CD-ROM. Refer to "Tailoring ERC CDCynergy" section of "How to Use" for instructions on how to access and edit these tools. |