Tools for Event *

American Red Cross Homeland Security Advisory System Recommendations: PDFs on CD-ROM for Individuals (ARC_individual.pdf), Families (ARC_family.pdf), Neighborhoods (ARC_neighborhoods.pdf), Schools (ARC_schools.pdf), and Businesses (ARC_business.pdf) For the latest copy, see the ARC Web site: http://www.redcross.org/services/disaster/beprepared/hsas.html
Anticipated questions and answers worksheet (WKSHEET_anticipatedQandA.pdf)
A worksheet for developing responses to anticipated questions from the public and the media.

Assignment Sheets:

  • Assignment Sheet: Leadership (Command and Control) Team (CKOFF_assign_director.pdf) Role and immediate tasks for the person(s) performing the duties and tasks for the Leadership (Command and Control) function.

  • Assignment Sheet: Content and Clearance Team (CKOFF_assign_content.pdf) Role and immediate tasks for the person(s) performing the duties and tasks for the Communication Monitoring and Research function.

  • Assignment Sheet: Clinician Communication (CKOFF_assign_clinician.pdf) Role and immediate tasks for the person(s) performing the duties and tasks for the Clinician Communication team.

  • Assignment Sheet: Communication Monitoring and Research (CKOFF_assign_monitor.pdf) Role and immediate tasks for the person(s) performing the duties and tasks for the Leadership (Command and Control) function.

  • Assignment Sheet: Community Health Education (CKOFF_assign_healthEd.pdf) Role and immediate tasks for the person(s) performing the duties and tasks for the Community Health Education team.

  • Assignment Sheet: Government Communication (CKOFF_assign_govmt.pdf) Role and immediate tasks for the person(s) performing the duties and tasks for the Government Communication team.

  • Assignment Sheet: Hotline Team (CKOFF_assign_hotline.pdf) Role and immediate tasks for the person(s) performing the duties and tasks for the Hotline team.

  • Assignment Sheet: Media Team (CKOFF_assign_media.pdf) Role and immediate tasks for the person(s) performing the duties and tasks for the Media team.

  • Assignment Sheet: Public Health Education/Partner (CKOFF_assign_publichealth_partner.pdf) Role and immediate tasks for the person(s) performing the duties and tasks for the Public Health Communication/Partners team.

  • Assignment Sheet: Spokesperson (CKOFF_assign_spokesperson.pdf) Role and immediate tasks for the Spokesperson(s).

  • Assignment Sheet: Web Team (CKOFF_assign_web.pdf) Role and immediate tasks for the person(s) performing the duties and tasks for the Web team.
Checklist for First 48 hours (CKOFF_First48Hours.pdf)
A checklist of critical steps that must be taken during the first 48 hours of an emergency. If you do nothing else—follow these steps!
Choosing the Spokesperson(s) Worksheet (WKSHEET_choosing_spokesperson.pdf)
A checklist and worksheet to aid in the decision of determining who has the qualifications to be a crisis communications spokesperson.
Crisis Communication Spokesperson Checklist (CKCRIT_spokesperson.pdf)
Use this checklist during the Pre-Event phase for planning and preparing messages, and, practicing risk communication skills needed for effective message delivery. You may also use it to evaluate your message content.
Emergency Response Team Call-Contact Roster (CONTACT_emer_resp_team.pdf) A form for building a roster of emergency response team members and contact information.
Emergency Risk Communication Objectives Worksheet (WKSHEET_CommObj_develop.pdf) A worksheet to aid in the development of objectives for a specific emergency risk communication effort.
Emergency Risk Communication Quick Planning Worksheet (WKSHEET_quick_planner.pdf) A worksheet to aid in the quick planning of emergency risk communication once an event has occurred.
Environmental Effects Worksheet (WKSHEET_environmental_effects.pdf) A worksheet for documenting information about the environmental effects of an event.

Event Response Matrix and Assessment Worksheet (WKSHEET_response_matrix_instructions_E.pdf) Event Assessment Wizard (interactive version of the matrix and worksheet.) The Event Response Matrix and Event Assessment Worksheet are tools to guide decisions about the communication response (e.g., hours of operation for a communications center, level of support) according to the event's crisis level and intensity score. When used for Pre-Event planning, it facilitates decision making about the resources and materials needed for an actual event.
Immediate Response Communication Plan A tool to help you develop a quick and strategic communication plan when you are faced with a serious public health threat.
Media List Planning Worksheet (WKSHEET_media_list_planning.pdf) A worksheet for planning emergency risk communication with the community media.
Message Development Worksheet (WKSHEET_message_develop.pdf) Use this worksheet to design the content and draft the text for your messages.
Notification/Coordination Roster (TEMPL_notification_roster.pdf) is a list of potential agencies and groups to be notified of the event.
Public Information Emergency Response Call Tracking (FORM_call_description.pdf) A form for tracking information about calls from the public during an emergency that can be compiled later for trending.
Site History Worksheet (WKSHEET_site_history.pdf) A worksheet for recording information about a particular site (e.g., purpose, key facts, community description) that would be useful to access during an event.

Situation Overview Worksheet (WKSHEET_situation_overview.pdf) A worksheet that can be used to describe the situation and record possible environmental impact and other related issues.
Situation Verification Worksheet (WKSHEET_situation_verification.pdf) A documentation tool and quick checklist to aid in the event verification process.
Stakeholder Reaction Assessment Worksheet (WKSHEET_stakeholder_reaction.pdf) A form for describing stakeholder groups and their likely key reactions to an emergency.
Template for Prescripted, Immediate Response to Media Inquires (TEMPL_prescripted_response.pdf) Use this template if the media is "at your door" and you need time to assemble the facts for the initial press release statement. Use "Template for Press Statement" (TEMPL_press_statement.pdf) for providing initial press release statement after the facts are gathered.
Template for Press Statement (TEMPL_press_statement.pdf) Use this initial press statement template to guide your answer to the basic questions: who, what, where, when.
 
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NOTE: The tools contained in this program are available in native format (.doc and .rtf) in the folder \Sample Documents located on the CD-ROM. Refer to "Tailoring ERC CDCynergy" section of "How to Use" for instructions on how to access and edit these tools.

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